Frequently Asked Questions

Your Plumbing Services Questions Answered

Need expert advice from a plumber near you? Get answers about water heater installs, leak detection, sewer scoping, and more. We’re here to help with all your plumbing concerns. Book online today!

  • What services does Master’s Touch Plumbing offer?

    We provide a comprehensive range of plumbing services, including sewer repair and replacement, water line repair and replacement, water heater installations and repairs (both traditional and tankless), garbage disposal installations, faucet installations, toilet installations and repairs, pressure regulating valve (PRV) replacements, and washer box replacements. 

  • How can I schedule a service appointment?

    You can schedule an appointment by calling us directly or by booking online through our website.

  • Do you offer emergency plumbing services?

    Yes, we understand that plumbing emergencies can occur at any time. Please contact us immediately for urgent assistance.

  • What areas do you serve?

    We proudly serve Melissa, TX, and the surrounding communities, including Anna, Van Alstyne, McKinney, Howe, Blue Ridge, Trenton, Princeton, Celina, Farmersville, Prosper, Bonham, and Leonard.

  • Are you licensed and insured?

    Yes, Master's Touch Plumbing is fully licensed and insured to ensure the highest quality of service and peace of mind for our customers.

  • Do you offer warranties on your services?

    We stand by the quality of our work and offer warranties on our services. Please contact us for specific warranty information related to your service.

  • How can I prevent plumbing issues in my home?

    Regular maintenance is key. Avoid disposing of grease or non-biodegradable items down drains, fix leaks promptly, and consider annual plumbing inspections to identify potential problems early.

  • What should I do in case of a burst pipe?

    Immediately shut off the main water supply to prevent further damage and contact us for emergency repair services.

  • Why is my water bill higher than usual?

    A sudden increase in your water bill could indicate leaks or running fixtures. Inspect your home for visible leaks and consider scheduling a professional inspection to identify hidden issues.

  • Do you offer any discounts or promotions?

    Yes, we offer a 10% discount to military personnel, first responders, teachers, and seniors, as well as $25 off for first-time clients.

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